Website Terms and Privacy Policy

This Website Terms and Privacy Policy governs the use of the website available at digitalbusinesscrew.com (the “Website”), operated by ALPHA DECISIONS sp. z o.o., with its registered office at Solipska 3/5, 02-482 Warsaw, Poland, entered in the Register of Entrepreneurs of the National Court Register (KRS) under number 1104271, NIP 5223297465 (“Company”, “we”, “us” or “our”).

Contact: [email protected]

By using the Website, you agree to comply with these Website Terms. This document also explains how we process personal data in accordance with applicable Polish law and Regulation (EU) 2016/679 (“GDPR”).

1. Website and Services

The Website provides information about the Company and its IT services, including:

  • Managed IT Services: regulatory compliance support, comprehensive support and optimisation of IT processes;
  • Security and Protection: cybersecurity expertise, antivirus management and workstation security;
  • Consulting: documentation maintenance, system analysis and general IT consulting;
  • Preventative Services: backup and disaster recovery, cloud solutions and server virtualization.

The Company may also provide software development and related technical services, including web and application development, software architecture, UX/UI design, software quality assurance and other custom software solutions tailored to clients’ business needs.

The Website may allow users to contact the Company and submit enquiries regarding its services.

Information presented on the Website is for general informational purposes and does not constitute a binding offer unless expressly stated otherwise.

2. Acceptable Use

You may use the Website only for lawful purposes.

You must not:

  • use the Website in violation of applicable law;
  • submit unlawful, harmful or misleading content;
  • attempt to gain unauthorised access to the Website, its systems or data;
  • interfere with the operation, security or availability of the Website;
  • introduce malware, malicious code or other harmful technologies.

We may restrict access to the Website where reasonably necessary to protect its security, users or infrastructure.

3. Electronic Services

The Company provides electronic services through the Website, including access to Website content and, where available, the possibility to contact us using the contact form presented on the Website or other communication tools.

The agreement for access to Website content is concluded when you access the Website and ends when you leave it.

Where you submit an enquiry through the Website, the relevant electronic service ends when the enquiry has been submitted and handled.

Complaints concerning the operation of the Website or electronic services may be submitted to [email protected]. Please include sufficient information to allow us to identify and review the issue.

4. Intellectual Property

Unless otherwise stated, the Website and its content, including texts, graphics, logos, layouts, software and other materials, are owned by or licensed to the Company and are protected by applicable intellectual property laws.

You may use the Website content for personal or internal business information purposes. Copying, distributing, modifying or commercially exploiting Website content without our permission is prohibited unless permitted by law.

5. Availability and Liability

We aim to maintain the Website in a secure and reliable condition but do not guarantee uninterrupted or error-free availability.

We may temporarily restrict access for maintenance, security, updates or circumstances beyond our reasonable control.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

Privacy Policy

6. Personal Data Controller

The controller of personal data processed through the Website is:

ALPHA DECISIONS sp. z o.o.
Solipska 3/5, 02-482 Warsaw, Poland
KRS: 1104271
NIP: 5223297465
Email: [email protected]

7. Personal Data We Process

Depending on how you use the Website, we may process:

  • name and surname;
  • company name and professional details;
  • email address and telephone number;
  • information included in enquiries or correspondence;
  • IP address, browser information, device information and basic server logs;
  • other information voluntarily provided to us.

Please do not provide personal data that is not necessary for your enquiry.

8. Purposes and Legal Bases

We may process personal data for the following purposes:

Responding to enquiries and preparing service proposals
Processing is based on Article 6(1)(b) GDPR where necessary to take steps at your request before entering into a contract, or Article 6(1)(f) GDPR where we have a legitimate interest in managing business communications.

Providing IT services and communicating with customers
Processing is based on Article 6(1)(b) GDPR where necessary to perform a contract.

Website administration, security and fraud prevention
Processing is based on Article 6(1)(f) GDPR and our legitimate interest in maintaining the security, integrity and proper operation of the Website.

Compliance with legal, accounting or regulatory obligations
Processing is based on Article 6(1)(c) GDPR.

Establishing, exercising or defending legal claims
Processing is based on Article 6(1)(f) GDPR and our legitimate interest in protecting our legal rights.

We do not require consent where another lawful basis properly applies.

9. Recipients of Personal Data

Personal data may be disclosed where necessary to:

  • hosting and IT infrastructure providers;
  • email and communication service providers;
  • IT support and cybersecurity providers;
  • accounting, legal and professional advisers;
  • public authorities where disclosure is required by law.

Such entities receive only the information necessary for their respective purposes and, where applicable, process personal data under appropriate contractual obligations.

We do not sell personal data.

10. Data Retention

We retain personal data only for as long as reasonably necessary for the relevant purpose.

In particular:

  • enquiries and business correspondence are retained for the period necessary to handle the matter and, where appropriate, to establish or defend claims;
  • contractual and accounting information is retained for periods required by applicable law;
  • technical and security logs are retained only for the period necessary for Website security and administration;
  • data processed on the basis of consent is processed until the consent is withdrawn or the relevant purpose ceases to apply, subject to any lawful retention requirements.

11. Your Rights

Subject to the conditions set out in the GDPR, you may have the right to:

  • access your personal data;
  • correct inaccurate or incomplete data;
  • request deletion of personal data;
  • request restriction of processing;
  • object to processing based on legitimate interests;
  • receive personal data in a portable format where applicable;
  • withdraw consent at any time where processing is based on consent.

Withdrawal of consent does not affect the lawfulness of processing carried out before its withdrawal.

Requests concerning personal data may be submitted to [email protected].

12. Providing Personal Data

Providing personal data through the Website is generally voluntary.

However, certain information may be necessary for us to respond to an enquiry, prepare an offer, enter into a contract or provide requested services. If such information is not provided, we may be unable to handle the relevant request.

13. Automated Decision-Making

We do not use personal data collected through the Website to make decisions based solely on automated processing that produce legal or similarly significant effects.

14. Data Security

We use appropriate technical and organisational measures designed to protect personal data against unauthorised access, loss, alteration, disclosure or destruction.

No method of internet transmission or electronic storage is completely secure, and absolute security cannot be guaranteed.

15. Contact

Questions concerning the Website, these Terms or the processing of personal data may be sent to:

ALPHA DECISIONS sp. z o.o.
Solipska 3/5, 02-482 Warsaw, Poland
Email: [email protected]